How to Report Problems with Yahoo Messenger
Though you will hardly find a problem with your Yahoo Messenger, still if by any chance you have some sort of ambiguity or you are not being facilitated with a proper Yahoo Messenger’s service, then the customer service at Yahoo allows user to report their problem through a proper channel.
The service tries their level best to send an answer to your query as soon as possible. There is a proper way to report a problem in Yahoo Messenger. The procedure is explained with complete detail in this simple easy to follow guide.
Instructions
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1
Make sure that your computer or laptop is open and that your operating system has fully loaded. Find the icon for Yahoo Messenger and click on it. This will open your Yahoo Messenger.
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2
Drag your cursor towards the ‘Menu’ and click it.
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3
From the drop down menu click ‘Options’.
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A new window will open on your screen, select the ‘Report Problem’ option from the given categories.
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Then you will have to click the ‘Capture Debug Logs’ and press the ‘Back’ option only once and then sign out from the Yahoo Messenger.
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Now in order to report a problem, again click the ‘Menu’ option and select ‘Options’ from the drop down menu.
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A window will open on your screen; click the ‘Report a Problem’ option.
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Another window will appear on your screen on which ‘Send a Report’ option is available, click it.
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A dialogue box will appear on your screen in which you will have to state a short summary of the issue you are facing.
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Before clicking the ‘Send’ option click Include ‘Debug Logs’.
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If you face any difficulties then try these instructions again from the beginning and be sure to take your time as you do not want to skip any particular step. If you are still having problems then go online and visit one of the many different websites or forums that deals in issues with Yahoo Messenger. You will find many expert user giving their advice, tip and tricks to help you solve whatever problem that you might be having. Be sure to carefully read through all of the posts as you question might have been already answered earlier. If you need further assistance then you can always post your own query on a forum and wait for more personalised help. Yahoo also has an extensive Help section which you can check out to see if your problem has already been addressed in a post. Usually if you are facing some issues with Yahoo Messenger then that means a lot of people are also facing similar problems and they tend to go online and become very vocal about it.
