How to Report Bugs in Firefox
If you have used Firefox Internet browser, you will know that this computer application can give rise to hiccups and oddities. Although most of time Firefox works smoothly but you can have times when you start to face various issues with this internet browser.
Bugs or software hiccups is very common problem which the users encounter when working with different versions of this software. There is however a way to report bug issues and improve your computer’s performance. Some simple tips and techniques for doing that have been detailed in this article.
Things Required:
– Computer with Internet access
Instructions
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1
You will also be required to be patient and pay attention to details when reporting the bugs in Firefox. Now consider typing Mozilla Firefox in the Google Search engine and a list of results will be displayed for you. Click the Firefox website url and then find the Use the Latest Nightly Build of Firefox with a New Profile. This link can be found in the list of 4 steps provided by Mozilla.
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2
Look through the information provided on the webpage and click the Latest Nightly Build tab under the subject heading of Use the Latest Nightly Build of Firefox with a New Profile. Follow the directions provided on each page to create a new user account at the website. The purpose of this exercise to recreate the root cause of the problem to help the software engineers out what exactly went wrong with the application. Recreation of the bug is an important step the reporting process. Without demonstrating what went wrong with the application, it will not be possible for the engineers to fix the problems completely.
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3
Help the support staff isolate the bug from the browser. Follow the instructions provide in Mozilla’s step number 2. Next read the information in the list of previously reported bugs by the Firefox users. Find the link that matches that is linked to the problems you are facing in the Firefox browser. However, before submitting the bug report, make sure you read Mozilla’s Bug Writing Guidelines that are specifically designed for internet users.
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4
At the bottom of the page, click the button that says File the Bug Report. Depending on the version of Firefox you are using you could be asked to create an account with Bugzilla database. Complete the last step to end the end the reporting process. Hopefully the developer at Firefox will help solve the bugs and give you some work around that will help make the internet browser function properly.
