Advertising to Motivate Your Target Market
“The free time I used to spend watching TV is now divided between shopping and blogging online,” remarked one corporate executive, “it allows me to relax physically and it’s certainly more entertaining than an episode of Law and Order.” What was once a minor distraction is now a formidable competitor demanding its share of the market. How can direct mail compete with the dynamic web, traditional print media, and titillating TV or radio (satellite, broadcast or cable)? The most effective advertising demands target participation; it removes the “will I or won’t I” part of the equation and turns it into “I MUST”. Can you make them say “Man, look at that. What’s that about?”
Here’s an example: When asbestos removal was a big concern in the mid 1980’s, a commercial building owner had no greater fear; not that he had asbestos, but that someone would find out. The ad campaign for my asbestos removal consultant was a gut wrencher for anyone with commercial real estate leasing in a highly competitive market. The headline ran over a photograph of a high dollar broker working the phones at night with a view of the city skyline in the background:, “I can get you out of your lease in a snap with the hazards clause.” No one in the business could turn the page without reading the rest of the ad because desire was created in the viewer’s imagination. They wanted to know more and provided the impetus to continue reading on their own. Here’s a simple 3 step check for effective advertising, no matter what the media.
1) Create Motivation: There is a way into the heart of your prospect. What emotion can you instill to motivate them to want to hear what you have to say? Make it something they can’t ignore, like Guido making them an offer they can’t refuse.
2) Create Emotional Tension: After you arrive in their emotional center, create a stir. No matter what the media form, the best advertising grips a prospect by it’s emotional needs and quickly creates turmoil. It’s a simple formula of “Do you want this? followed by “Here’s what you have to do to get it.” The emotional tension hangs and propels them to participate.
3) Offer Resolution: Relieve the emotional tension you just created. Find the need in your prospect’s soul that you can satisfy with your product or service; fan the flames, excite them about the benefits, then relieve their emotional uncertainty by telling them how to get it.
Here’s the same formula applied to the asbestos consultants:
1) Motivate/Captivate–Did you know brokers are using your asbestos to void existing leases and relocate tenants to other commercial properties? (YIKES!)
2) Grip/Tension–Have you looked at your statistics to determine just how much hazard clause leases are costing you?
3) Resolve/Solution–We have the answer. We can solve your problems quietly and cost effectively. We can stop the exodus and solve the problem.
Studies show that you have less than 3 seconds to capture the attention of your audience, whether it’s in a stack of junk mail, online, in a magazine, on the radio or TV. The most self defeating mistake made by direct marketers is offering relief before they’ve gripped the target. Be careful not to show your hand before the game starts.