Dell Battery Recall: Is Your Notebook Affected?
Step Number One – Determine If Your Computer is a Notebook Model is at Risk
There are only four Dell notebook models that were sold with the defective battery. The four Dell notebook models that are at risk are the Latitude, the Inspiron, the Precision, and the XPS models. If you have one of these notebook models check to see if you have one of the model subtypes that offered the defective battery. The Latitude sub-models that offered the defected battery include: D410, D500, D505, D510, D520, D600, D620, D800, and D810. The Inspiron sub-models that offered the defective batteries include the 500M, the 510M, the 600M, the 700M, the 6000, the 6400, the 8500, the 8600, the 9100, the 9200, the 9300, the 9400, the E1505, and E1705. In the Precision family the following sub-models are affected: the M20, the M60, the M70, and the M90. Finally the XPS sub-models that are affected by the recent battery recall include the XPS, the XPS Gen2, the XPS M170, and the XPS M1710. If you have any of these notebooks please continue on to the next step.
Step Number Two – Determine If You Have a Defective Battery
If you have determined that your notebook model is one that could have a potentially defective battery your next step is to determine if your have a defective battery model. To do this you will need to remove your battery from your notebook and look at the Dell Part Piece Identification Number. This number is found on a sticker that is attached to the battery. This sticker will have a bar code across the top of the stick and below it will be a PPI number in the following format: XX – XXXXXX – XXXXX – XXX – XXXX. To determine if your battery is a part of the recall look at the second grouping of number. Then use the last five numbers in the second group of numbers to see if you have a match with the following list.
XX – XXXXXX – XXXXX – XXX – XXXX
1K055
3K590
5P474
6P922
C2603
C5339
C5340
C5446
C6269
C6270
D2961
D5555
D6024
D6025
F2100
F5132
GD785
H3191
J1524
JD616
JD617
KD494
OR331
M3006
RD857
TD349
U5867
U5882
W5915
X5308
X5329
X5332
X5333
X5875
X5877
Y1333
T4500
Y5466
Step Number Three – Returning Your Battery
If you have any of the above PPI number batteries you will not want to use these batteries any more as they pose a serious fire hazard that could not only destroy your notebook, but that could also cause serious injuries and damage to your house or office. While you are waiting for your replacement battery only use your AC adapter as your notebook’s power source, unless you have a second battery that is not one of the defected battery models listed above.
To get your replacement battery free of charge visit the following website: http://www.dellbatteryprogram.com. Here you will click on the Identify Recalled Battery link. This link will take you to a data entry page where you will enter your PPI number and submitted it to Dell. Once verified that your battery is one of the battery models that could be potentially defective Dell will provide you with a return method, and they will send you a new battery.
For More Information
Dell stands behind its products 100%. If you have questions about this battery return you can find a lot of answers at http://www.dellbatteryprogram.com. Or if you would prefer to talk to a live person you can call 1-866-342-0011. You can also write to Dell for more information about the battery recall at:
Dell, Inc.
Attn: Battery Recall
9701 Metric Blvd.
Suite 200
Austin, Texas 78758
